Return & Refund Policy

Return & Refund Policy

Return & Refund Policy

At Vigomen+ (https://vigomenplus.com/), operated by BOTANEY HUB SDN BHD, we are dedicated to providing you with a smooth and satisfying shopping experience. If for any reason you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:

Returns

  • Items must be returned within 7 days of receiving your order.

  • Returned items must be unused, undamaged, and in their original packaging.

  • A valid proof of purchase is required.

  • Return shipping costs are the responsibility of the customer.

Refunds

  • Refunds will be processed within 7 business days after the returned item has been inspected and approved.

  • Refunds will be issued via the original payment method used at checkout.

  • Shipping fees are non-refundable.

Exceptions

  • We do not accept returns for used, damaged, or custom-made items.

  • Sale and clearance items are not eligible for refunds.

Need Help?

If you have any questions or require assistance, please reach out to us:

📩 Email: support@vigomenplus.com